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Privacy Policy

Last updated: 24 April 2026

1. Introduction

MozAssets ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our asset management platform, provided by Mozetech.

By using MozAssets, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, company/organization name, phone number
  • Organization Data: Departments, locations, and branches you create
  • Asset Data: Asset details including serial numbers, purchase dates, values, locations, assignments, and maintenance history
  • User Data: Names, email addresses, roles, and permissions of users in your organization
  • Usage Data: Features used, login times, and interaction patterns
  • Device Information: Browser type, IP address, device details, and operating system
  • Payment Information: Billing address and payment history (processed via Payfast, South Africa)

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process your subscription and payments
  • Track and manage your assets, users, departments, and locations
  • Schedule and record maintenance activities
  • Generate reports and analytics for your organization
  • Send you important account notifications and updates
  • Respond to your support requests
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. Data Storage and Processing

Your data is stored on secure servers. By using MozAssets, you consent to the transfer of your data to and storage in South Africa for hosting purposes.

We use cloud hosting services with industry-leading security to ensure your data is protected.

5. Data Sharing

We do NOT sell your personal information or your organization's data. We may share data only with:

  • Service Providers: Companies that help us operate the Service (hosting, database, email, analytics)
  • Payment Processors: Payfast for processing subscriptions in South African Rand
  • Legal Requirements: When required by South African law or to protect our rights
  • Business Transfers: In case of merger, sale, or acquisition (your data would be transferred with consent)

6. Cookies and Tracking

We use cookies and similar tracking technologies:

  • Essential Cookies: Required for login and session management
  • Functional Cookies: Remember your preferences
  • Analytics Cookies: Help us understand how our Service is used

You can manage cookies through your browser settings.

7. Third-Party Services

We use the following third-party services:

  • Payfast (South Africa): Payment processing
  • Neon (PostgreSQL): Database hosting
  • Vercel: Cloud hosting and CDN
  • Next.js: Application framework

8. Data Security

We implement industry-standard security measures:

  • Encryption at rest and in transit (TLS/SSL)
  • Role-based access controls
  • Regular security audits
  • Secure database hosting with firewall protection
  • Multi-factor authentication support
  • Audit logging of all data access

9. Your Rights

Under South African data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Export your data in a machine-readable format
  • Object to processing for direct marketing
  • Lodge a complaint with the Information Regulator

To exercise these rights, contact privacy@mozetech.com

10. Data Retention

We retain your data:

  • As long as your account is active
  • For 30 days after account closure (for data export requests)
  • Longer if required by law or for legitimate business purposes

11. Children's Privacy

MozAssets is intended for business use and is not directed to children under 18. We do not knowingly collect personal information from children.

12. International Data Transfers

Your data is primarily stored and processed in South Africa. If data is transferred internationally, we ensure adequate protection is in place.

13. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or through the Service. The date at the top indicates the last update.

14. Contact Us

If you have questions about this Privacy Policy, please contact privacy@mozetech.com